Chick-fil-A Leadership Professional Accounting - Cambridge, MD at Geebo

Chick-fil-A Leadership Professional

Job Title:
Chick-fil-A Leadership ProfessionalJob Type:
Full-TimeJob Location:
Chick-fil-A Cambridge (MD)Job
Summary:
Chick-fil-A Leadership Professional is a leadership position responsible for managing and developing team members, guiding customer service operations, overseeing restaurant operations, and ensuring the restaurant is meeting sales and profitability goals.
Job Duties and
Responsibilities:
o Lead a team of employees to uphold high standards, providing ongoing coaching and mentorship to help them develop in their roles.
o Foster a positive and collaborative work environment that supports the development of team members and promotes teamwork and accountability.
o Ensuring efficient and effective operation of the restaurant by evaluating and refining processes, procedures, and protocols.
o Work closely with business partners to achieve sales and profitability goals.
o Develop and maintain excellent relationships with customers, ensuring the highest level of satisfaction and services.
o Analyze customer feedback and work with team members to make improvements in job performance and service.
o Responsible for the training and development of new team members, while fostering a strong sense of team spirit in the restaurant.
o Ensuring compliance with health and safety standards, food safety regulations, and labor laws.
o Interact with customers and guests to resolve any issues or complaints, maintaining a high level of customer service and satisfaction.
Requirements:
o Experience in restaurant operations management or retail managemento Strong interpersonal, leadership, and communication skillso Demonstrated ability to develop and train a team to deliver exceptional customer serviceo Honesty, integrity, and a high level of ownershipo Ability to work in a fast-paced and dynamic environment, adapt to change, and be flexibleo Knowledge of health and safety standards, food safety regulations, and labor lawso Must be 18 or oldero Available to work weekends, evenings, and holidays as neededPay Range:
$20-25/hr
Benefits:
Health insurance, quarterly and annual bonus opportunity, paid time off, free college, career development opportunities, free meals.
Recommended Skills Adaptability Coaching And Mentoring Communication Customer Service Food Safety Leadership Estimated Salary: $20 to $28 per hour based on qualifications.

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